Terms and conditions of use
By using, or placing an order through this site you agree to the Terms & Conditions outlined below. Please read them carefully before placing any orders. Placement of an order will constitute acceptance by the purchaser of these terms and conditions.
The Rover Coupe Owners Club is a not for profit organisation run for its members, by its members. This online shop is operated by the club for club members and is not a commercial venture. As such the processing and handling of orders may not meet the same levels normally expected of online retailers.
Shipping & Delivery
We use basic Royal Mail services as our main method of shipping for both UK and international orders. Post box friendly orders for small, low value items (e.g. stickers) will typically be shipped in 1-3 working days of receipt of the order. Larger orders, requiring proof of postage can take up to 1 week to be shipped. UK orders should be received within 14 days and international orders within 21 days. Please wait until these periods have passed before reporting any missing deliveries. If you would prefer to use an alternative delivery method please contact us before placing an order.
Refunds & Returns
Except where required by Distance Selling Regulations we will only offer returns or refunds where goods are faulty. All return costs will need to be covered by the customer. Special Order Merchandise orders are made to order we are unable to offer refunds or returns unless the goods are faulty. All issues should be reported to us within 7 days of receipt of the order.
Customer Service & Complaints
For any question or queries regarding the products and services offered through this site, or for any queries or complaints regarding you order please contact us at email@example.com . When contacting us regarding an order please include the order number in the details. We will endeavour to respond to all messages within 7 days.